A Study on the Usefulness of Internships
– Viewed from the Needs of the Accommodation Industry and University Students −
DOI:
https://doi.org/10.52731/lbds.003.132Abstract
The purpose of this study is to examine the issues of internships in the Japanese accommodation industry and clarify the needs of both lodging industry workers and university students. This research conducted two different questionnaires. The first is about the human resource elements that the hotel industry requires in university graduates, and the second is about the feedback from the university students who participated in a one-month internship program at accommodation facilities in Japan. These results showed that mid- to long-term internships designed through industry-academia collaboration are considered to play an important role in the purpose of acquiring the human resource elements essential for the accommodation industry.
References
Ministry of Education, Culture, Sports, Science and Technology, “Status of intern-ships at universities, junior colleges, and technical colleges in 2021,” Feb.2023; https://www.mext.go.jp/content/20220127-mxt_gakushi01-000010706_01.pdf.
Ecole hôtelière de Lausanne, “Study at EHL,” Feb. 2023; https://yourdreamschool.com/
study-at-ecole-hoteliere-de-lausanne-ehl/.
Cornell School of Hotel Administration, “Hotel Administration Degree Require-ments & Curriculum,” Feb. 2023; https://sha.cornell.edu/admissions-programs/undergraduate/academics/degree-requirements/.
Japan Business Federation, “Toward the development of human resources who will lead a tourism-oriented country,” Feb. 2010; https://www.keidanren.or.jp/japanese/policy/
/008.html.
Tokyo Shoko Research LTD., “Accommodation Industry Performance Survey,” Aug. 2022; https://www.tsr-net.co.jp/news/analysis/20220630_02.html,_.
White Paper on Tourism 2022, “Part 1 Trends in Tourism,” Aug. 2022; https://www.mlit.go.jp/statistics/content/001485507.pdf.
UNWTO, “Tourism Set to Return to Pre-pandemic Levels in Some Regions in 2023,” Feb. 2023; https://www.unwto.org/taxonomy/term/347.
N. Tamura, “Employment Attitude of Hotel Workers: Its Characteristics and Issues,” Japan Labor Research Journal, vol. 61, no.7, 2019, pp. 60-73.
R. Normann, “Service Management – Strategy and Leadership in Service Man-agement, 3rd ed., Wiley, 2007, p. 21.
M. Hirao and K. Tanaka, “Job Hunting and Internships of University Students – Pursuing Measurement Issues in the Era of Diversity –,” University Education, no. 14, Yamaguchi University, University Education Organization, 2017, p. 26.
Y. Negi, A. Aoki, and H. Orito, “Consideration on the Issues of Environmental Education in Japan Focusing on Internships Based on a Comparative Survey of Universities with Tourism-related Departments in Japan and the United States,” Bulletin of the Faculty of Tourism, Tamagawa University, vol.1, 2013, p. 77.
A. Kameno, “Re-examination of the Role of Experiential Internship and Im-provement Effect by Setting and Verifying Hypotheses,” Annual Report of Intern-ship Research, no. 12, Japan Internship Society, 2009, p. 23.
A.K. Pusiran, Y. Janin, S. Ismail, and L.J. Dalinting, “Hospitality internship pro-gram insights,” Worldwide Hospitality and Tourism Themes, vol. 12, no. 2, 2020, pp. 155-164.
Japan Tourism Agency, “Working Group for Practical Human Resource Devel-opment through Industry-Academia Collaboration,” Aug. 2018; https://www.mlit.go.jp/common/001224529.pdf.
T. Yajima, “Consideration on Educational Collaboration between Travel Agencies and Tourism-related Faculties/Departments,” Journal of the Japan Society of Inter-national Tourism, no.20, 2013, pp. 55-61.
A. Morishita, “A Study on the Industry-university Mismatch in Tourism Human Resource Development - From Analysis of a Questionnaire Survey to the Tourism Industry and Tourism Universities -,” Journal of the Japan Association for Interna-tional Tourism, no. 25, 2018, pp. 85-90.
N. Kobayashi, “Fundamental Research on Human Resources and Education for the Tourism Industry,” Surugadai University Journal, no. 39, 2009, pp. 197-226.
Japan Business Federation, “Questionnaire Results Regarding Recruitment and Expectations for University Reform,” Aug. 2022; https://www.keidanren.or.jp/policy/2022/004.html.
