Visualizing Network Relationships in Tourism: A Methodological Approach to Value Creation with Practical Application

Authors

  • Nozomi Saito Graduate School of System Design and Management, Keio University
  • Lisa Ruhanen School of Business, The University of Queensland
  • Koki Kusano Graduate School of System Design and Management, Keio University
  • Seiko Shirasaka Graduate School of System Design and Management, Keio University

DOI:

https://doi.org/10.52731/lbds.v004.319

Keywords:

Customer Value Chain Analysis, Networks, Tourism Business Ecosystem, Value Creation

Abstract

In the current dynamic business environment, networks play a crucial role in fostering collabo-ration, innovation, and value creation across diverse industries. Tourism Business Ecosystems (TBEs), drawing inspiration from the concept of Business ecosystems (BEs), have garnered sig-nificant attention for their role in facilitating sustained value creation among the multitude of actors and stakeholders. Yet, there remain gaps in visualizing complex tourism networks wholis-tically and understanding how values are visualized and interconnected within the systems, par-ticularly in developing countries. This study addresses these critical gaps by proposing a descrip-tive method for visualizing the Value Creation TBE (VC-TBE), focusing on enhancing relation-ships among various actors and stakeholders and creating new avenues for fostering the growth of business networks. The method is rigorously tested and verified in the context of Uzbekistan's tourism industry, offering valuable insights into the dynamic interplay of business actors and stakeholders crucial for sustainable growth and development.

Author Biographies

Nozomi Saito, Graduate School of System Design and Management, Keio University

https://www.t-fukushi.urayama.ac.jp/philosophy/teacher

Lisa Ruhanen, School of Business, The University of Queensland

Koki Kusano, Graduate School of System Design and Management, Keio University

Seiko Shirasaka, Graduate School of System Design and Management, Keio University

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Published

2024-09-16