Expectations of Convention Attendees toward the Tourism Resources at Their Destination
DOI:
https://doi.org/10.52731/lbds.v001.032Keywords:
MICE, tourism resources, convention business, questionnaireAbstract
The objective of this study is to clarify the expectations of convention attendees toward the tourism resources at their destination and also to discuss the differences in the expectations of convention attendees before and after the Covid-19 pandemic. Tourism resources at convention destinations are important because they increase the attendees’ satisfaction, promote networking and improve the image of the destination. This study used statistical data from a questionnaire conducted both before and after the Covid-19 pandemic to clarify the research objective. The questionnaire instrument included demographic information and 12 tourism resources to clarify the expectations of attendees. Descriptive statistics are used in the demographic factors and each respondents’ evaluation. The rankings were virtually the same in the results of the questionnaire both before and after the Covid-19 pandemic. Therefore, this study revealed that the Covid-19 pandemic has not had much effect on the expectations of convention attendees toward the tourism resources at their destination.
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